Privacy Policy

Introduction and Scope

Welcome to tavarionyxu, your trusted family business finance platform. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website at tavarionyxu.com, or interact with us in any capacity. We are committed to maintaining the highest standards of data protection and transparency in accordance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR.

As a family-focused financial services provider, we understand that trust forms the foundation of any meaningful relationship. That's why we've designed our data practices around the principle of minimal data collection – we only gather information that directly serves your financial goals and enhances your experience with our platform. This policy applies to all users of our services, whether you're browsing our website, participating in our learning programmes, or using our financial planning tools.

By using our services, you acknowledge that you have read and understood this privacy policy. We encourage you to review this document periodically, as we may update it to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you through our platform or via email, giving you the opportunity to review the updated terms before they take effect.

Information We Collect

Our data collection practices are designed to support your financial planning journey while respecting your privacy. We collect information in several ways, each serving specific purposes that benefit your experience with our platform.

How We Use Your Information

Your information serves several important purposes that directly benefit your experience with tavarionyxu. We use your data to provide personalised financial guidance, deliver relevant educational content, and maintain the security and functionality of our platform.

We believe in transparent communication about our services and the financial education opportunities we offer. Occasionally, we may send you information about new features, educational resources, or services that align with your interests. You always have control over these communications and can opt out at any time through your account settings or by contacting us directly.

Data Sharing and Third Parties

We take a conservative approach to data sharing and only work with trusted partners who meet our strict standards for data protection and privacy. Your personal information is never sold to third parties, and we only share data when it's necessary to provide our services or when required by law.

Our primary data sharing occurs with carefully selected service providers who help us deliver our platform's functionality. This includes cloud hosting providers who store our data securely, payment processors who handle subscription transactions, and analytics tools that help us understand how to improve our services. All these partners are bound by contractual agreements that require them to protect your data to the same standards we maintain.

We may also share information with professional advisors such as lawyers, auditors, and consultants when necessary for business operations. In the unlikely event of a business merger or acquisition, your data would be transferred only under strict conditions that maintain the same level of protection outlined in this policy.

Legal compliance may occasionally require us to disclose information to regulatory authorities or law enforcement agencies. We will only do so when legally obligated and will limit such disclosure to the minimum necessary to meet legal requirements. Where possible and legally permitted, we will notify affected users of such requests.

Your Rights Under UK Data Protection Law

Under UK data protection legislation, you have significant control over your personal information. We've designed our processes to make it easy for you to exercise these rights, and we're committed to responding to your requests promptly and thoroughly.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll typically respond within one month, though complex requests may take up to three months. We won't charge a fee for most requests, unless they're clearly excessive or repetitive. If we can't fulfil a request, we'll explain why and inform you of your right to complain to the Information Commissioner's Office.

Data Security and Protection

Protecting your personal and financial information is one of our highest priorities. We've implemented multiple layers of security measures designed to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

Our technical security measures include industry-standard encryption for data transmission and storage, secure hosting environments with regular security updates, and robust access controls that limit data access to authorised personnel only. We use secure HTTPS protocols for all data transmission and employ advanced firewalls and intrusion detection systems to monitor for potential security threats.

Beyond technical measures, we maintain strict organisational security policies. All employees receive regular training on data protection principles and are bound by confidentiality agreements. We conduct regular security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.

While we implement comprehensive security measures, we also recognise that no system is completely immune to security threats. In the unlikely event of a data breach that poses a risk to your privacy, we will notify you and relevant authorities within the timeframes required by law, along with clear information about what happened and what steps we're taking to address the situation.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes. Our retention periods vary depending on the type of information and the purpose for which it was collected.

Account information and financial planning data are typically retained for the duration of your relationship with us, plus an additional seven years to meet regulatory requirements in the financial services sector. Communication records, including customer service interactions and educational progress data, are generally retained for three years after your last interaction with us.

Technical data such as server logs and usage analytics are automatically deleted after 12 months, while marketing communication preferences are maintained until you opt out or close your account. When data reaches the end of its retention period, we securely delete it using industry-standard data destruction methods.

If you request deletion of your account, we will remove your personal information within 30 days, except where we have legal obligations to retain certain data for longer periods. We'll inform you if any information must be retained for legal or regulatory reasons and provide expected deletion dates for such data.

International Data Transfers

While we primarily process your data within the United Kingdom, some of our trusted service providers may be located in other countries. When we transfer your personal information outside the UK, we ensure adequate protection through approved transfer mechanisms such as adequacy decisions or appropriate safeguards.

For transfers to countries without adequacy decisions, we implement additional safeguards including standard contractual clauses approved by UK authorities, binding corporate rules, or certification schemes that ensure your data receives equivalent protection to UK standards. We regularly review these arrangements to ensure they continue to provide appropriate protection for your information.

Before engaging any international service provider, we conduct thorough due diligence to assess their data protection practices and legal obligations. We only work with providers who can demonstrate strong privacy protections and commit contractually to maintaining UK-equivalent standards for data protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how you interact with our platform. We use both essential cookies that are necessary for our website to function properly and optional cookies that improve your experience but aren't strictly necessary.

Essential cookies include those that maintain your login session, remember your language preferences, and ensure security features work properly. These cookies don't require your consent as they're necessary for our services to function. Optional cookies help us understand which content is most valuable to our users and allow us to personalise your experience based on your interests and usage patterns.

You have full control over optional cookies through our cookie preference centre, which you can access through our website footer. You can also manage cookies through your browser settings, though please note that disabling certain cookies may affect the functionality of our website and the quality of your user experience.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16 without appropriate parental consent, we will take immediate steps to delete such information from our systems.

While our family business focus includes helping parents plan for their children's financial futures, any information about children is collected from and controlled by their parents or legal guardians. Parents maintain full control over any family-related information shared through our platform and can request its modification or deletion at any time.

If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately using the information provided below. We will work with you to address the situation promptly and appropriately.

Changes to This Privacy Policy

We review this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make changes, we'll update the "Last Updated" date at the top of this document and notify you through appropriate channels based on the significance of the changes.

For minor updates that don't affect your rights or how we process your data, we'll simply update this document and notify you through our platform or newsletter. For significant changes that materially affect your privacy rights or how we handle your information, we'll provide more prominent notice, including direct email communication and clear explanations of what's changing and why.

We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. If you have questions about any changes or how they might affect you, our team is always available to provide clarification and assistance.